Admiral are a company that provide car insurance to many motorists across the UK and as such, they have to deal with many enquiries on a daily basis from their customers. A paying customer should expect a dedicated service to sort out any pressing issues and problems that are related to the service in which they pay for and rightly so. There are many channels of communication available to get an enquiry dealt with, the Admiral contact number can be used, as well as many other channels to find a solution, which are to be discussed.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call Admiral directly, here are some of the departments you may wish to contact.
|ADMIRAL CAR INSURANCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0333 220 2000|
|Get a Quote||0333 220 2084|
|Renew your Policy||0333 222 6715|
|Claims||0333 220 2033|
|24 Hour Breakdown Assistance||0800 600 840|
|Involved in an accident with an Admiral Policyholder||0333 220 2047|
|Windscreen Claims & Repairs||0333 220 2025|
|Standalone Breakdown Cover||0800 458 9280|
Using the Admiral Car Insurance Contact Number
The number for all UK enquiries is: 0333 220 2001 and a customer can get through to an actual human on here, who's job is dedicated towards resolving any customer issues one might have. The line is open weekdays from 8 AM until 5 PM. This is the direct line to the Admiral headquarters and it will deal with a long list of enquiries and different issues. For this reason, there may be a few automated steps in order to narrow down your enquiry and ensure the right person is contacted, but this is all to help pinpoint and tackle your enquiry as accurately and efficiently as possible. There have been reports that the Admiral insurance phone number is a good service, with helpful advisors.
There are a few other phone numbers that Admiral have because of the nature of their business. To make a claim for example, there is a different phone number to ring and it may be that, although the number provided here is the main number for dealing with all customer services problems or enquiries, there may be a more specific and well suited number to ring for your specific problem. A helpful web page that lists the number above as well as many others, for specific problems and other enquiries is found on the internet.
This site is worth checking out first as it could save you the time of ringing the main number which may be busy at certain times, this could lead to resolving the problem much quicker than if the generic and general line is called, if there appears to be nothing more specific to direct the enquiry towards, it is best to call the main line HQ.
Other Channels of Communication for Admiral Customer Services
The official admiral web site is very good for providing the right advice and steps to take once you input a few things about your enquiry. One such tool that is utilised by Admiral insurance is to generate and make available to the customer, a list of frequently asked questions (FAQs). These will not always have the correct answer, but they contain a database of information from customers and all their previous enquiries and it is often the case that in browsing through, somebody could have had the same problem as you previously and therefore, you can use the advice thread and apply it to your problem to facilitate a solution much quicker than it would have been to contact the admiral car insurance contact number.
There is also a twitter page for the company, which can be found at the following link:
This more modern method can be suitable for those who can't phone in or don't like phoning in and regular monitoring means you will probably receive a reply on the same day which you tweet them your enquiry. This can be used for those enquiries that are perhaps less critical and complicated, without having the hassle of navigating through the customer service helpline and it is a service that is popular amongst several younger customers. The twitter page will also be updated with any large scale or generic problems that could occur, which is what your enquiry could be about, if it affects a large number of customers it will more than likely be posted on the twitter account.
Getting help from the Admiral Car Insurance customer service team
In addition to a regularly maintained twitter account, the company also has a Facebook page, that can deal with a similar amount of enquiries, which is ideal for those who don't have twitter and it also contains a bit more information on the page. The link for the facebook page is found here:
This is yet another channel of communication provided by the company in order to give an option or variety as to how you would like your enquiry to be dealt with.
In addition, by filling out an online form with some of your customer details, as well as some details about what your customer service enquiry is about, you can send an email directly to Admiral, which will typically receive a reply in a short number of days. A link to this form can be found on the following link:
This sends an email directly to the department of customer services who will deal with your enquiry as soon as possible. This is ideal for somebody who is perhaps uncomfortable talking on the phone, however, there is the disadvantage that you will probably not find out the result of your enquiry or a potential to the solution on the same day and so for urgent matters it is alway best to contact the official Admiral contact number that has been mentioned above.
Admiral Opening Hours
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 8pm|
|9am - 6pm|
Admiral Head Office address
Admiral Insurance Group
1, Langdon Road