In this day and age, there are so many pieces of complex technology, which from time to time a user of the technology will require some support. Companies should make themselves accountable for any support by providing relevant channels of communication that allow for any issues with technology or the services they provide to be resolved quickly and efficiently. EA sports is a company that creates games, most notably and most popularly, the FIFA game series, which is a football game that has been hugely popular since its origin when it started towards the end of 1993, when FIFA 94 was released. The game has become so advanced and the technology has moved on so much that from time to time, there is clearly a need to get some support from their customer service unit.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call EA Sports directly, here are some of the departments you may wish to contact.
|EA SPORTS DEPARTMENT||PHONE NUMBER|
|Customer Services||020 3318 1111|
The EA Sports Contact Number
In the UK, the contact number for any issues is: 0203 014 1818. This is often the most efficient way to communicate the problems you are having effectively because you will be put through to an actual person, rather than an automated service. EA games and origin have set the calling times for this region from 9 AM - 8 PM from a Monday - Saturday which gives ample time during the week for a customer to be able to contact them. The service has been reviewed by many as being very good, with a friendly voice on the end and not much waiting time, which is very rare when compared to other customer service lines of other companies.
The EA sports customer services department also have a system called "Call Me" and this means that if you ring them, they will ring you back with an estimated time after your original call and this means that you do not have to pay for the additional charges of making the phone call. This is a nice touch that many customer services departments of other companies do not offer to their customers.
Additional EA Sports Customer Services Communication Channels
Additional help can be found without even having to pick up the phone. EZ sports has a twitter link:
Which is monitored pretty much 24/7, with replies being very prompt and this can be used to advise you of the next steps. If the problem is small, it is more than likely that contacting the twitter page will result in a direct resolution. Failing this, the twitter page could redirect you to an advisor or advise you to ring the helpline listed above. This can be a quick and easy way to get a small fix, or simply ask a question about one aspect of a game.
There are several more social media channels that can be used to find out potential solutions, this includes a dedicated Facebook page set up by EA sports UK. This can be found at:
This can be utilised in a similar manner as the twitter page, however it is useful for people who do not have twitter, but potentially have a facebook account and is just another outlet to use. The page also contains the EA sports UK contact number and can also help to resolve issues. Any common issues or widespread problems will also be reported on the Facebook page or indeed the twitter page, so if you know of a problem and perhaps the same problem is effecting a friend or a number of friends, it is worth checking the page to see what action is being taken.
The EA sports official website is another additional channel other than the EA Sports phone number and this contains a lot of information and can lead to an incredibly fast solution if the problem is a common one. The link to the website is here:
There is an FAQ section on the website which can be used in order to find out if the problem is common, it is often found that somebody has had a similar problem in the past and there could be a full chat thread about the issue, surrounding problems and potential fixes. It is always worth checking this section first as it is the quickest route to a potential solution. The Answers HQ is open 24/7 and has the added advantage of more people seeing it, for example a solution may not come directly from EA sports themselves, it could be a fellow player who has had the same issues in the past who fixes your problem.
Dealing with EA Sports contact number team support - and how to get what you want from your call
In addition to this, there is an option to chat to advisor via the website on instant messaging, which can again put you through to a human, whilst on the computer and this can be advantageous to using the phone because you can be trying things as you are speaking to the advisor and reporting back to them with regards to the results of their potential solutions.
Contacting EA sports via Email is also an option and you can expect to get a reply in a couple of days. This can often be easier than making a phone call but can take a bit longer and so it is expected that issues reported via this method are for those which are non-critical, for example if you have a problem that still allows you to play a game but there is a small issue, email may be the best course of action for you to take.
EA Sports Opening Hours
EA Sports UK Head Office address
Unit Parkmore West
Parkmore Business Park