Parcelforce are one of the UK's leading delivery services which has been in operation since 1990, it is apart of the Royal Mail Group and is designed to deal with over 100,000 parcels per day, resulting in over seven million parcel each year. Parcelforce UK is divided into three section, two in the Midlands and one in the North West. Each centre deals with a certain about of packages each day, with many being imported and exported.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call Parcelforce directly, here are some of the departments you may wish to contact.
|PARCELFORCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0344 800 4466|
Parcelforce UK uses the latest technology to deal with the huge demand of the delivery of packages each and every day, and with the ever increasing desires to have packages delivered within smaller timeframes means that they are one of the most used delivery services in the UK.
An expanding worldwide company like Parcelforce requires an ample amount of customer service avenues, because not everything can run perfectly at all times.
Calling the Parcelforce customer care helpline
This is why Parcelforce UK provides contact numbers, email addresses, social media links and company addresses so that customers like yourself can contact them without any hassle.
As a customer you may find yourself contacting Parcelforce because you may want to lodge a complaint, find out about a service or to receive information about your delivery.
How to contact Parcelforce UK and access the Parcelforce customer services
As a longstanding company Parcelforce have many avenues for contact. Whether you are more comfortable contacting via social media or via telephone, Parcelforce UK are there to be as convenient as possible when it comes to customer service.
As with many delivery services the most stress-free form of contact with Parcelforce is by using the Parcelforce contact number, 0344 800 4466. This line is open seven days a week between the hours of 8am - 7pm Monday to Friday, 8.30am - 5pm on Saturday and 9am - 5pm on Sunday, excluding UK Public and Bank Holidays.
The Parcelforce helpline is also accessible to Welsh speaking customers and for those with impaired hearing. Welsh speaking customers are to contact Parcelforce on 0344 800 5550, and for those with impaired hearing contact Parcelforce on 08000 855 854 for textphone. These Parcelforce contact numbers have the same opening and closing hours as the standard Parcelforce phone number.
The Parcelforce phone number is manned by a strong and dedicated team of customer service representatives that are there to provide you with all the necessary help and support possible.
By using the Parcelforce contact number it means that you are able to receive advice and support from a member of the Parcelforce team that will be instantaneous. This means that there will be no need to wait around for hours on end for a reply to a message, but that you can get the help you need within a matter of minutes.
Many customers find themselves contacting Parcelforce because there may be an issue which needs to be resolved, or a complaint needs to be lodged. The majority of complaints sent over to Parcelforce are because of issues accessing accounts and/or the Parcelforce website; www.parcelforce.com, incorrect tracking information provided, late delivery of parcels or collections and even receiving damaged goods from transportation. Others find themselves accessing the Parcelforce customer services because that want to re-arrange a delivery, receive a delivery time estimation and enquire about specific services that Parcelforce provide.
Whatever the reason for your contact Parcelforce are able to provide helpful and reliable assistance to all of your issues.
If contacting Parcelforce via the Parcelforce customer services phone hasn't been as helpful as you expected and you are lodging a complaint, then contacting Parcelforce via email at firstname.lastname@example.org or via the online contact form; www.parcelforce.com/help-form can be an alternative.
For more lengthy and personal issues with Parcelforce you are able to write to the company in person by filing your complaint to; Royal Mail customer services, Freepost PO Box 740, Plymouth, PL97YB.
Customers of Parcelforce can also find themselves accessing the Parcelforce customer services to make a claim, and this may be because of severely delayed distribution of parcels or damage made to parcels during their transportation, and it is through the online claims portal of the Parcelforce website that these can be made; www.claims.parcelforce.com/.
Within the Parceforce website there is access to a FAQs section where many of your questions and queries can be answered without having to make direct contact with a member of the Parcelforce customer services team.
As with many companies, Parcelforce is accessible via social media, on both Facebook and Twitter. You can contact Parcelforce on their Facebook page; www.facebook.com/parcelforceworldwide, they are contactable Monday - Friday, between 8am - 6pm and most replies are achieved within an hour or less. If you find Twitter easier to use then you can contact Parcelforce using their Twitter handle @parcelforce. You are able to direct message or tweet Parcelforce and they will reply during the opening hours of 8am - 6pm Monday - Friday. If you are tweeting or facebooking over the weekend you should expect a delay of 48hrs.
Whichever method of contact you choose Parcelforce have employed a strong team of representatives to handle each and every message.
Parcelforce Opening Hours
|8am - 7pm|
|8am - 7pm|
|8am - 7pm|
|8am - 7pm|
|8am - 7pm|
|8.30am - 5pm|
|9am - 5pm|
Parcelforce Head Office contact address
Parcelforce Headquarters UK
25 Caldecotte Lake Drive,